Nathan Atkinson
AI Operations & Automation Strategist
Strategic AI Operations Manager and Workflow Architect with 7+ years of experience embedding AI and automation into enterprise processes and managing scalable knowledge management.
Focus
AI Operations & Automation Strategy
Stack
React, NextJS, Python, TS, Zapier
Strength
Support Deflection & Process Optimization
Location
Salt Lake City, Utah (Remote)
Mission: Translate complex business pain points into scalable AI solutions, leading cross-functional enablement programs to drive internal adoption.
Impact: Proven track record of reducing manual operational tasks by 80% and saving over 1,100 labor hours monthly through LLM integration and custom API-driven tools.
Background: 7+ years of experience embedding AI and automation into enterprise processes and managing scalable knowledge management for communities with 30M+ page views.
Key Skills
Tools & Platforms
AI Adoption Timeline
01 · About
How I work
A quick snapshot of how I approach automation, AI, and support operations.
02 · Experience
Where I've driven impact
Roles, teams, and platforms where I've improved support, reliability, and operations.
03 · Projects
Systems I've shipped
Selected workflows and tools that show how I think about automation, AI, and support.